Privacy Policy

Introduction

Affixtro (Private) Limited ("Affixtro", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our websites, apps, software, or digital services.

By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

• Personal Information: Name, email, and contact details provided when contacting us or booking a service.
• Project Information: Business details, goals, and project preferences shared during consultations or onboarding.
• Technical Data: IP address, browser type, device info, and usage statistics collected automatically to improve user experience.
• Payment Information: Securely processed through trusted third parties like PayPal or Stripe. Affixtro does not store your credit card data.

How We Use Your Information

• To provide and improve our digital products and services.
• To communicate with you about your project, updates, or support requests.
• To process payments and manage billing.
• To analyze site usage and improve functionality.
• To send relevant updates, marketing, or promotional materials (with your consent).

Data Security

We use encryption, firewalls, and secure servers to protect your personal data. While we take all reasonable steps to safeguard your information, no online transmission is completely secure. You share information with us at your own risk.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your project or account is completed, your data is archived or deleted securely.

Cookies & Tracking

We use cookies and analytics tools to enhance your browsing experience and understand user behavior. You can manage or disable cookies through your browser settings at any time.

Sharing of Information

We do not sell or rent your data. However, we may share information with:

• Trusted service providers who assist in operations (e.g., hosting, payments).
• Legal authorities if required by law or to protect our rights.
• Third-party APIs (e.g., OpenAI, Gemini) only when necessary for your project’s functionality.

Your Rights

• Access, correct, or delete your personal data upon request.
• Opt-out of marketing or promotional communications.
• Request data export or portability for compliance purposes.

To exercise these rights, please contact us at international@affixtro.com.

International Clients

Affixtro serves clients globally. By providing your data, you consent to its processing and storage in Sri Lanka or other locations where our servers or partners operate.

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our Services after changes indicates your acceptance of the updated terms.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact us at:

📩 international@affixtro.com